Skip to content
OPARKO

Parking with OPARKO, made simple

Pick a topic below. Whether you are paying for parking, reading the signs or sorting out a notice, it is all here, step by step.

10 articlesReset filters
Platform features

Dashboard

This section gives you a visual overview of key figures and how your organisation’s activity develops over time. The charts show trends and relationships based on selected parameters such as period, location and type. Use the view to spot patterns and assess performance. Below each chart you will often find a table of related data for further insight.

Read article→
Platform features

Permits

Here you get a single overview of every permit you have access to. You can create new ones, edit existing ones and manage their details. The table marked in red lists the permits. Click a permit to see its details or make changes. At the top there is a search function that makes it easy to find specific permits by registration number, ID or similar. Advanced filters are available too, letting you filter by parking zone, status, type, organisation and dates. When you click "Create permit", a window opens where you enter the country code and registration number, choose the permit type and set the validity period, from and to. You then choose the parking zone or zones the permit applies to, and which user it should be created for. The Note and Rules fields are optional; notes are for internal remarks, and rules define any specific active time periods. Click "Create" at the bottom once everything is filled in. When you click a permit in the list, a window opens where you can view and update its details. You can change the registration number, validity period, parking zone and other relevant information. Remember to save your changes by clicking "Update" in the bottom right corner when you are done.

Read article→
Platform features

Fines

Here you get a single overview of every fine created in your organisation. You can create new fines and view and edit existing ones. Click a fine to see its details or make changes. At the top of the page there is a search function that makes it easy to find specific fines by registration number, ID or other key details. Advanced search is available too, letting you filter fines by parking zone, status, organisation and creation date. When you click the "Create fine" button, a new window opens where you enter all the relevant details for the fine, including country code, registration number and "Fine origin" (where the fine was generated, for example via the app or the camera platform. If you are unsure, simply choose "fine"). You also select an address and set both a start and an end date for the offence. Then you choose the type of offence. Finally, at least 2 photos must be uploaded. Once all required details are entered, finish by clicking "Create" in the bottom right corner. When you click a fine in the list, a window opens where you can review its details. Here you can add comments and internal notes, or cancel the fine entirely by clicking "Cancel fine". Remember to save any changes by clicking "Update" in the bottom right corner when you are done.

Read article→
Platform features

Parking zones

Here you get a single overview of every parking zone you have access to. You can create a new zone by clicking the "Create parking zone" button, or choose an existing one from the list to view and edit its details. At the top of the page there is a search function that makes it easy to find specific zones by ID, name, address or other relevant information. When you click "Create parking zone", a new window opens where you enter the details for the new zone. The form on the left holds the general information. Start by choosing the organisation the zone belongs to. Then select permit sharing (typically "Area") and enter the name, address, postcode and city. Add coordinates for the location. These can be found via Google Maps, for example. Parking spots is optional and is used to state the number of individual spaces on the site. Then add a "profile picture" for the parking zone and a note if you want one (optional). Next, choose the control type you want and fill in the related fields. After that, set the relevant permit rules, where you can enable parking tickets, monthly payment and guest parking rules. You can also link external organisations and give them access to that site. Finally, you can configure the subscription by stating whether there should be monthly payment for this parking zone and choosing the payment frequency. Last, the revenue split is defined based on the chosen control type, where you can set the percentage distribution. Once all the required details are filled in, finish by clicking "Create" in the bottom right corner.

Read article→
Platform features

Users

Here you get a single overview of every user you have access to. You can create new users, edit existing ones and manage their details and access settings. The table lists the users. Click a user to see details or make changes. At the top of the page there is a search function that makes it easy to find specific users by name, username, email or ID. Advanced search is also available, letting you filter users by organisation and other relevant criteria. When you click the "Create user" button, a new window opens where you enter the user's details. You need to provide name, email, username and a start and end date. Then you choose which organisation the user belongs to, and which parking zones within that organisation they should have access to. Finally you assign the relevant permissions, which define the user's rights and functions in the system. Once all required details are filled in, finish by clicking "Create" in the bottom right corner. When you create or edit a user, it is important to think carefully about which permissions you grant. Users can have different roles and access levels depending on their function and responsibility. You can assign specific permissions that allow viewing, creating, editing or deleting data, as well as performing particular actions in the system. For both efficiency and data security, users should only have the permissions their work requires. Some functions need specific permissions, for example logging in requires an active "platform" permission. When you click a user in the list, a window opens where you can view and edit their details, including name, email, username, access period, links to organisations and parking zones, and permissions. Click "Update" to save the changes, or close the window to cancel. You can also reset or send a new password with "Send password", or choose "Impersonate user" to log in as that user, which is useful for support and troubleshooting.

Read article→
Platform features

Subscriptions

Here you get a single overview of every user with a subscription in the organisations you administer. You cannot create new ones directly from here, but you can view the existing ones and their details. The table lists the subscribers. Click a subscriber to see details or make changes. At the top, the search function lets you find specific subscribers by name, ID, email or similar. There is also an advanced search that lets you filter subscribers by organisation and parking zone. When you click a subscriber in the list, a window opens where you can view their details. Editing is not possible here, but the view gives a complete overview of the subscriber's data. From there you can click through to their subscriptions, permits and payments for more detailed information. When you click a subscription under a subscriber, a window opens where you can view and update the subscription details. Here you can change the registration number and add or remove permits, depending on the subscription rules. You can also send a copy of the receipt, update card details or stop the subscription. Remember to save your changes by clicking "Update" in the bottom right corner when you are done. When you click a permit under a subscriber, a window opens with details of the selected permit. Here you can edit the note, while the remaining details are handled through the subscription itself. To return to the subscriber's details, click "Open subscription" or close the window using the button in the bottom left.

Read article→
Platform features

Subscription terms

Here you get a single overview of every subscription term you have access to. You can create new ones, edit existing ones and manage their details. The table shows an overview of the terms. Click a term to see details or make changes. At the top of the page there is a search function that makes it easy to find specific subscription terms by address or ID. Advanced search is also available, letting you filter terms by organisation or parking zone. When you click the "Create subscription term" button, a window opens where you enter the details for the term. You fill in the name or description and the amount, and state whether it is a public or a private term. Then you choose which parking zone the term applies to and define any rules. Time rules are optional and can be used if the term should only apply at certain times. By default the term applies at all times. Once all required details are entered, finish by clicking "Create" in the bottom right corner. When you click a subscription term in the list, a window opens where you can view and update its details. You can change all the information described in "Creating a new subscription term", and you can also add or remove time rules afterwards. Remember to save your changes by clicking "Update" in the bottom right corner when you are done.

Read article→
Platform features

Short-term terms

Here you get a single overview of every short-term term you have access to. You can create new ones, edit existing ones and manage their details. The table lists the short-term terms. Click a term to see details or make changes. At the top of the page there is a search function that makes it easy to find specific terms by address or ID. You can also use advanced search to filter by organisation or parking zone. When you click the "Create permit rule" button, a new window opens where you enter the details for the short-term term. Start by giving it a name and choosing whether it should be public or private. Link a parking zone and, if you want, an image. Then you define the rules for when permits created with this rule apply, including days, time periods, price and duration. Once all required details are filled in, finish by clicking "Create" in the bottom right corner. When you click a short-term term in the list, a window opens where you can view and edit its details. You can change the name, type, linked parking zone, image, price and other details, the same way as when creating it. You can also add, edit or remove existing time rules as needed. When you have made your changes, remember to click "Update" in the bottom right corner to save.

Read article→
Platform features

Finance

Here you get a single overview of your organisation's financial data. The module covers revenue from subscriptions, permits, fines and other transactions. You have access to detailed charts and tables that give you insight into financial key figures and how they develop over time. The first chart shows the organisation's total revenue split across parking tickets, subscriptions, additional charges and any fines. You get an overview of the development month by month, and can see exact amounts by hovering over the bars. The chart gives valuable insight into how revenue is distributed and helps you identify patterns and trends in the organisation's finances. The table below gives you a detailed financial overview of the organisation's fines, split by the customer's share, the warden's share and the organisation's share. You can see both total amounts and the split across statuses such as open, paid, settled and cancelled fines. It also shows the total amount and the number of fines issued in the period. The table data can be used for financial follow-up and performance analysis. The four pie charts give you a visual overview of key areas, including parking tickets per parking operator, revenue distribution, number of fines by status and the distribution of subscriptions. The charts make it easy to spot trends and anomalies in the data and help you make informed decisions based on real-time insight.

Read article→
Platform features

Organisations

Here you get a single overview of every organisation you have access to. You can create new ones, edit existing ones and manage their details. The table lists the organisations. Click an organisation to see details or make changes. At the top there is a search function that makes it easy to find specific organisations by name or ID. When you click the "Create organisation" button, a new window opens where you enter the organisation's details. The fields on the left of the modal are mandatory and must be filled in for the organisation to be created. Once all required details are entered, finish by clicking "Create" in the bottom right corner. When you click an organisation in the list, a window opens where you can view and update its details. You can change the name, email and other relevant information. Remember to save your changes by clicking "Update" in the bottom right corner when you are done.

Read article→

Still need a hand?

Our support team answers within one business day.

Contact support

Security & compliance

GDPR-compliant
Compliant by design
EU data hosting
All data stored in the EU
ISAE 3000
Independently audited (GDPR)
24/7 uptime
Monitored around the clock
DK-37127485
Danish company since 2015
Case portal
Service