Complaints

For legal reasons, we do not offer complaint handling by phone. This is because if a case is to be reviewed by, for example, the Parking Appeals Board, we need to document the case process, which is not possible through [...]

The first notice from OPARKO is merely a reminder, sent to ensure that the parking fee has been received, as we cannot guarantee that a issued parking fine will remain on the windshield until you return to the car. When [...]

1) Once we have received your inquiry, our Complaints Department will assess the case and then return our assessment to you in writing. Our handling time is approx. 10 working days, after which you will receive our assessment of the [...]

If you for some reason want to complain about a fee please contact us via the form above. Be as specific as possible and remember to provide us with relevant attachements, ex receits.

We strive towards replying to your complaint within 10 work days. In extra busy periods this might take a little longer. If you received an autoreply when filling in your complaint rest asured that we received it correctly, and you [...]