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FAQs

Can I file a complaint by phone?

2025-07-29T10:00:52+00:00

For legal reasons, we do not offer complaint handling by phone. This is because if a case is to be reviewed by, for example, the Parking Appeals Board, we need to document the case process, which is not possible through [...]

Can I file a complaint by phone?2025-07-29T10:00:52+00:00

Why have I not yet received a response to my complaint?

2025-06-02T10:11:33+00:00

If you haven’t received a response, it may be due to a high volume of inquiries. We aim to respond to all inquiries within 10 business days, but during busy periods, it may take a little longer. If you still [...]

Why have I not yet received a response to my complaint?2025-06-02T10:11:33+00:00

Why am I still receiving reminders?

2023-05-08T08:55:12+00:00

If you have paid but are still receiving reminders or reminder fees, it may be due to the following reasons: The serial number was entered incorrectly or not entered at all during payment There is someone else who has paid [...]

Why am I still receiving reminders?2023-05-08T08:55:12+00:00

There where no fee on my windshield

2025-07-21T08:59:04+00:00

The first notice from OPARKO is merely a reminder, sent to ensure that the parking fee has been received, as we cannot guarantee that a issued parking fine will remain on the windshield until you return to the car. When [...]

There where no fee on my windshield2025-07-21T08:59:04+00:00

Improve your parking experience with our digital solutions

Administration and Invoicing

Our automated invoicing solution offers a practical, efficient, and accurate way to bill for parking services. By handling all invoicing in one place, it gives more time to focus on delivering excellent customer service while ensuring that customer data and financial information remain secure.

Optimization of the Parking Area

Optimizing a parking area can have significant economic benefits for businesses and improve the customer experience. We help analyze to maximize space usage and ensure effective use and pricing. This can lead to increased revenue, reduced parking costs, and improved customer satisfaction.

Digital Platform and Easy Management

Our digital platform offers a smart and efficient way to handle all aspects of parking needs. By offering a centralized platform, it is easy to access and manage permissions, fines, and logins. This saves time and effort while streamlining the administrative workload for users and administrators.

Service

Complaints

Let’s get in touch

We can only handle written inquiries regarding
control fees at OPARKO via our complaint form.

Go to complaint form by pressing here.

Fill out the form and we will get back to you as soon as possible. We’re here to help you find the right parking solution.

With extensive experience in the parking industry, we understand that every location is different. That’s why we offer flexible, tailored solutions from advanced enforcement systems like ANPR and self-ticketing, to on-site personnel and custom access control.

Simply fill out the form with the details of your parking site, and one of our specialists will reach out to guide you through the next steps.

Fill out the form, and we'll get back to you

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