FAQs

What is the law?

2025-10-02T20:47:23+00:00

We manage private parking areas. Private property rights and the Contracts Act apply here, unlike the public parking areas, which are regulated by the provisions of the Traffic Act. An owner of a parking area can, according to general property [...]

What is the law?2025-10-02T20:47:23+00:00

Can I file a complaint by phone?

2025-07-29T10:00:52+00:00

For legal reasons, we do not offer complaint handling by phone. This is because if a case is to be reviewed by, for example, the Parking Appeals Board, we need to document the case process, which is not possible through [...]

Can I file a complaint by phone?2025-07-29T10:00:52+00:00

Why have I not yet received a response to my complaint?

2025-06-02T10:11:33+00:00

If you haven’t received a response, it may be due to a high volume of inquiries. We aim to respond to all inquiries within 10 business days, but during busy periods, it may take a little longer. If you still [...]

Why have I not yet received a response to my complaint?2025-06-02T10:11:33+00:00

Why am I still receiving reminders?

2023-05-08T08:55:12+00:00

If you have paid but are still receiving reminders or reminder fees, it may be due to the following reasons: The serial number was entered incorrectly or not entered at all during payment There is someone else who has paid [...]

Why am I still receiving reminders?2023-05-08T08:55:12+00:00
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