Skip to content
Back to the guide

Why am I still receiving reminders?

If you have paid but are still receiving reminders or reminder fees, it may be due to the following reasons:

• The serial number was entered incorrectly or not entered at all during payment • Someone else has paid the fee without providing the correct reference • The fee was paid after the deadline • The wrong amount was paid

Contact us via the case portal form for further assistance.

Still need a hand?

Our support team answers within one business day.

Security & compliance

GDPR-compliant
Compliant by design
EU data hosting
All data stored in the EU
ISAE 3000
Independently audited (GDPR)
24/7 uptime
Monitored around the clock
DK-37127485
Danish company since 2015
Case portal
Service