I paid but still got a parking fee, why?

The most common cause is a mistyped registration number. Check the plate on your receipt against the one on the notice. If they differ, appeal with your receipt attached and we will correct it.

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Common questions·

Do I need to download an app?

No. OPARKO works entirely through your mobile browser. Just scan the QR code and pay.

Common questions·

What if there's no QR code at my bay?

Look for a QR code on nearby signs or at the facility entrance. Some facilities use SMS payment. The number will be posted on signs.

Common questions·

How do I get a receipt?

A receipt is sent automatically to the email you enter during payment. You can also request one via hello@oparko.com.

Still need a hand?

Our support team answers within one business day.

I paid but still got a parking fee, why?

Keep reading

Do I need to download an app?

What if there's no QR code at my bay?

How do I get a receipt?

Still need a hand?

Security & compliance